Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher

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  • Why am I charged sales tax?

    • To be compliant with laws and regulations, 2Checkout is required to collect sales tax in the following U.S. states:

      • California, Florida & Georgia - only if Back-up CD/DVD was bought
      • Illinois
      • Minnesota
      • Nebraska
      • Ohio
      • Pennsylvania
      • Texas
      • Washington

      If you are Tax Exempt in the USA and have been charged Sales Tax, please e-mail with your order reference number and tax exemption certificate and we will refund the collected tax.

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Your Order Status
This section allows you to track one of your orders and view its status in real time.
Email address

Order no.

Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout System (2CO) and receive its details.